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Event Details

    Managing Conflict in the Workplace – Dr. Richard Colfax & Shaun Murphy

    Date: April 5, 2017, 8:00am
    SHRM Guam Chapter
    The Westin Resort Guam, Somnak Ballroom
    $25 - SHRM Guam Chapter Members / $35 - non-members
    Event Type:
    Breakfast Briefing
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    Conflict at work can take many forms and they are inevitable. Not all conflicts are bad.  They are bound to happen as ideas and opinions clash. Conflict can be the beginning of an interesting learning process as conflict is a normal and natural part of our lives. It is, after all, only through conflict that an awareness of the need for some necessary changes can be made in the workplace. 

     As a manager or supervisor, the ability to manage conflict is critical. Why?  Unresolved or unmanaged conflict can quickly escalate and stifle an company’s or department’s progress. Unresolved conflict can result in undesirable behaviors such as physical or emotional withdrawal, stress, resignation from jobs, aggression.  All of these can lead to reduced productivity. 

    This breakfast briefing will help identify and explore various techniques and skills to help you approach and manage conflicts more effectively.

    This program is valid for 2 PDCs toward SHRM-CP or SHRM-SCP recertification.  It is also preapproved for 1.5 PDC towards PHR or SPHR recertification.